1. INTRODUCTION AND INTELLECTUAL PROPERTY STANDARDS
MSN respects the intellectual property rights of creators, licensors, and third parties. We maintain procedures for receiving and acting on good-faith claims of copyright infringement consistent with the Australian Copyright Act 1968 (Cth), including online infringement and safe-harbour frameworks where they apply, and with Title 17 of the United States Code, including the notice-and-takedown provisions of the DMCA (17 U.S.C. § 512), for material hosted on or accessed through the Platform.
Nothing in this Policy waives MSN’s rights or defences under applicable law, limits non-excludable consumer or other statutory rights, or creates third-party beneficiary rights. If you are unsure whether material infringes your rights, seek independent legal advice before filing a notice.
2. DESIGNATED COPYRIGHT AGENT
Notices of claimed infringement and counter-notices must be sent to our monitored legal inbox so they can be triaged, logged, and escalated appropriately.
Email: legal@mysecretneeds.ai
Subject line (infringement notices): [Urgent] Copyright Infringement Notice - MSN
For counter-notices, use the same email address and begin the subject line with "Counter-Notice" so we can route your filing correctly. Postal or alternate agent details may be published here when registered or updated as required by applicable law.
3. HOW TO SUBMIT A NOTICE (TAKEDOWN REQUEST)
A complete notice helps us investigate promptly. Your submission should include the following:
• Identification of the work: a clear description of the copyrighted work or other subject matter you claim has been infringed (for example title, registration or ISRC where helpful, and what right is asserted).
• Identification of the infringing material: information reasonably sufficient for us to locate the material on the Platform, including specific URLs, channel or asset identifiers, and timestamps or screenshots where that aids review.
• Your contact information: your full legal name, physical mailing address, telephone number, and email address.
• Good-faith statement: a statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law.
• Accuracy and authority: a statement that the information in the notice is accurate and, under penalty of perjury where that standard applies (including under U.S. practice for DMCA notices), that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Signature: your physical signature or a valid electronic signature of the person authorised to act on behalf of the rights holder.
We may reject or delay processing incomplete, abusive, or automated bulk notices that do not reasonably identify allegedly infringing material on MSN.
Important
4. AI TWIN OUTPUT AND OWNERSHIP
Creator likeness, authentic uploads, and materials used to configure or train an AI Twin on the Platform remain the Creator’s intellectual property (subject to licences granted in our Terms and creator flows). MSN does not authorise Fans or third parties to treat those materials as free-to-scrape training corpora.
Without prior written consent from the rights holder and except through MSN’s own documented, in-product features where expressly permitted, you must not scrape, harvest, extract, bulk-download, or use MSN-hosted media, metadata, or AI Twin chat logs, transcripts, exports, or screenshots as training, fine-tuning, distillation, benchmarking, or evaluation data for external machine-learning or generative-AI systems. Doing so violates this Copyright Policy and our Terms of Service and Acceptable Use Policy and may result in account termination and other remedies available at law or in equity.
5. COUNTER-NOTIFICATION PROCEDURE
If you believe material was removed or disabled by mistake, misidentification, or because you own the rights or a valid licence, you may submit a counter-notice to the Designated Copyright Agent at legal@mysecretneeds.ai. A counter-notice should identify the removed material and where it appeared, explain the basis of your objection in good faith, include your contact details, and bear your physical or electronic signature. Where U.S. DMCA practice applies, include the statements and consent language reasonably expected under 17 U.S.C. § 512(g)(3).
Consent to jurisdiction: you agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia, and—if applicable to your residency or the claims asserted against you—the United States Federal District Court for the judicial district in which your address is located (or another U.S. federal district court as applicable under governing U.S. rules).
Timeline: unless the original complainant obtains a court order restraining further use of the material, we may restore removed or disabled material after ten (10) to fourteen (14) business days from receipt of a compliant counter-notice, consistent with applicable law and our operational review.
6. REPEAT INFRINGER POLICY
MSN aligns enforcement with Australian safe-harbour expectations and comparable repeat-infringer obligations under U.S. law where they apply to our service. We maintain a policy of terminating, in appropriate circumstances, accounts of users who are repeat infringers of copyright.
For Platform enforcement purposes, a "strike" means a valid, non-contested copyright infringement notice that we accept after reasonable review and that results in a takedown or account sanction tied to that user. After three (3) or more such strikes arising from separate, good-faith complaints that are not successfully resolved by counter-notice or rights clearance, we may permanently terminate the account, withhold payouts pending investigation where permitted, and blacklist associated devices, payment instruments, or identities used to evade enforcement.
We may weigh appeals, counter-notices, and evidence of licences or ownership in good faith. Nothing in this section limits immediate action for serious illegality, child-safety, or fraud.
7. MISREPRESENTATIONS AND PENALTIES
Australian law: knowingly making false or misleading representations in a copyright infringement notification can attract liability and remedies under the Copyright Act 1968 (Cth), including in connection with carriage-service provider schemes under Division 2AA of Part V (including section 115A and related provisions as amended from time to time).
United States law: under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any copyright owner or licensee injured by the misrepresentation, or by us.
MSN reserves the right to seek all remedies available for abusive, retaliatory, or fraudulent notices or counter-notices.