Acceptable Use Policy

This Acceptable Use Policy applies to all users, including Creators and fans, and to all features of the Platform, including chat, uploads, links, and metadata.

You may not use the Platform to violate applicable law, including laws governing child safety, non-consensual intimate imagery, trafficking, harassment, fraud, sanctions, export controls, or intellectual property theft.

In accordance with the Australian Online Safety Act 2021, MSN has a zero-tolerance policy for non-consensual deepfakes and image-based abuse. Any attempt to use the Platform to generate or distribute non-consensual intimate imagery (NCII) will result in an immediate permanent ban and reporting to the eSafety Commissioner.

Do not threaten, stalk, dox, or coordinate attacks against individuals or groups. Do not incite violence or glorify terrorism. Slurs and dehumanizing content targeting protected characteristics are prohibited.

Sexual content involving minors, grooming, or any sexualization of youth is strictly prohibited and will be reported to authorities where appropriate. Age-play or ambiguous presentations intended to evade policies are prohibited.

Non-consensual intimate imagery (NCII), including deepfakes and image-based abuse, is prohibited under the same zero-tolerance standard described in “Illegal and harmful activity” above.

Do not send unsolicited bulk messages, operate deceptive schemes, manipulate discovery rankings through fake engagement, or attempt to bypass billing, rate limits, or access controls.

You may not attempt to jailbreak the service, circumvent safety filters, or use prompt injection or similar adversarial techniques to force an AI Twin to generate content that would otherwise be prohibited.

You may not use AI Twins to simulate, solicit, depict, or promote illegal acts, including child sexual abuse material (CSAM) or extreme non-consensual violence.

Fans and Creators must not use Platform output—including chat logs, exports, screenshots, transcripts, or other records of AI Twin responses—to train, fine-tune, benchmark, or develop competing artificial intelligence systems, large language models, or substantially similar automated products, except through MSN’s own documented, in-product features where expressly permitted.

You may not instruct an AI Twin to impersonate a private individual without authorization or to generate deceptive endorsements. You may not use Twins to produce illegal content. Creators remain responsible for configuring Twins within policy and for human oversight where required.

Content moderation on MSN—including access to public galleries and Secret Vaults—is governed by our Terms of Service under "Platform safety and moderation." That section describes when authorised administrators may access, view, moderate, and remove content (for example user reports, automated flags, good-faith suspected violations of these policies or law, and lawful regulatory or law-enforcement requests), and confirms that access is limited to necessary moderation, safety, and compliance purposes with role-restricted, logged administrative review.

Violations of this Acceptable Use Policy may result in content removal, account suspension, or termination as described in Enforcement and appeals below. By using the Platform, you consent to such access where reasonably necessary, on the terms set out in the Terms of Service.

We comply with all valid requests from Australian law enforcement and international authorities. We reserve the right to proactively report suspicious activity to NCMEC and the eSafety Commissioner.

We may use automated and human review, user reports, and legal process to enforce this Policy. Where practical, we will provide a high-level reason for enforcement actions; appeals may be offered through Support subject to safety and legal constraints.